Knowledge base › Files & FTP

How to create an FTP account and connect with FileZilla

Useful for web designers who upload many files.

Where
cPanel → Files → FTP Accounts
Time
5 minutes
You need
FileZilla (free) installed on your computer
  1. 1

    Open FTP Accounts

    In cPanel, in the Files section, click FTP Accounts.

  2. 2

    Create the account

    Enter a Log In name, choose the domain, set a strong password and limit the Directory to the folder this person needs (e.g. public_html). Click Create FTP Account.

  3. 3

    Find the connection details

    In the list, click Configure FTP Client next to the account. You’ll see the username, server and port.

  4. 4

    Connect in FileZilla

    Open FileZilla. Enter Host: the server shown (e.g. ftp.yourbusiness.ie), Username: the full FTP username (with @yourbusiness.ie), Password, Port: 21, and click Quickconnect. Accept the certificate if asked.

  5. 5

    Transfer files

    Your computer is on the left, the server on the right. Drag files from left to right to upload.

cPanel Add FTP Account form
Choose a Log In name and use Password Generator for a strong password.
Good to know
  • Delete FTP accounts you no longer need, for example after a web designer has finished.

Stuck on a step? Open a ticket and tell us the step number.

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