Knowledge base › Email

How to add your email to an iPhone or iPad

Set up your Hosteran mailbox in the built-in Mail app.

Where
iPhone Settings → Mail → Accounts
Time
5 minutes
You need
Your email address, its password and the settings from Connect Devices
  1. 1

    Open Settings

    On your iPhone or iPad, open Settings, scroll down and tap Mail, then Accounts, then Add Account.

  2. 2

    Choose “Other”

    At the bottom of the list (below iCloud, Google, Outlook…) tap Other, then Add Mail Account.

  3. 3

    Enter your details

    Name: the name people will see (e.g. John Murphy). Email: your full address. Password: your email password. Description: anything, e.g. “Work”. Tap Next.

  4. 4

    Choose IMAP and fill in the servers

    Make sure IMAP is selected at the top. Under Incoming Mail Server and Outgoing Mail Server enter: Host Name mail.yourbusiness.ie, User Name your full email address, and your password (yes, in both boxes). Tap Next.

  5. 5

    Save

    The iPhone checks the settings (this can take up to a minute). When the ticks appear, make sure Mail is switched on and tap Save. Open the Mail app: your new mailbox is there.

Good to know
  • “Cannot verify server identity”? Check the host name is exactly mail. followed by your domain, then tap Continue only if the certificate shows your domain or the Hosteran server name.

Stuck on a step? Open a ticket and tell us the step number.

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